Is this Renaissance Johor Bahru Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Renaissance Johor Bahru Hotel?

Check-in time for Renaissance Johor Bahru Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Renaissance Johor Bahru Hotel have a swimming pool?

Yes, this Renaissance Johor Bahru Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Renaissance Johor Bahru Hotel?

Best-rates for the Renaissance Johor Bahru Hotel starts from $126 per night with includes Parking, Wellness Facilities, Toiletries, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Internet, Air Conditioner, Wheelchair Accessible, Security/Safety, Sports/Activities, Bar, Kitchen, TV, Business Services, Bedding/Linens, Guest Services, Laundry, Pool, Balcony/Terrace, Accessibility, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Renaissance Johor Bahru Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Renaissance Johor Bahru Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Renaissance Johor Bahru Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Renaissance Johor Bahru Hotel?

Based on the information reported by the owner or manager, the Renaissance Johor Bahru Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Renaissance Johor Bahru Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Renaissance Johor Bahru Hotel | Hotel in Masai

| 9.0 (1003 Reviews) | 1 Bathroom

Bandar Baru Permas Jaya Hotel | Renaissance Johor Bahru Hotel

Hotel in Bandar Baru Permas Jaya, Masai

Luxury hotel with 2 restaurants, in the vicinity of The Mall
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite.
Housekeeping is available on request.
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with minibars and safes. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Shower

Hair dryer

Designer toiletries

Private bathroom

Bathrobes

Toilet paper

Towels

Bedroom

Air conditioning

Pillow menu

Bed sheets

Free cribs/infant beds

Safe

Free newspapers

Iron/ironing board

Energy-saving switches

LED light bulbs

Desk

Recycling

Water-efficient showers only

Phone

Breakfast

2 bars/lounges and 1 poolside bar

2 restaurants

24-hour room service

Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 68 for adults and MYR 34.00 for children

Mini-fridge

Minibar

Coffee/tea maker

Free bottled water

Parking

Secured self parking on site (MYR 5 per day)

Electric car charging station on site

Covered valet parking on site (MYR 30 per day)

Wheelchair-accessible parking and van parking available

Accessibility

Magnifying mirror

In-room accessibility

Lever door handles

Elevator

Wheelchair-accessible path of travel

Wheelchair-width doorways

Hand-held showerhead

Toilet grab bar height (inches): 10

Transfer shower

Wheelchair-accessible registration desk height (inches): 43

20 on-site accessible parking spaces

Pool access ramp on site

Wheelchairs available on site

Wheelchair-accessible restaurant

Stair-free path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Elevator door width (inches): 59

Assistive listening devices in meeting rooms

Grab bar near toilet

Low-height electrical outlets in bathroom

Height-adjustable showerhead

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Visual doorbell notification

Doorbell and phone notification

Wheelchair-accessible concierge desk

Phone accessibility kit

Wheelchair-accessible fitness center

Activities

Rock climbing

Outlet shopping

Health/beauty spa

Bicycle rentals

Hiking/biking trails

Health club access

Theme parks

Access to nearby health club

Sauna

Designer stores

Children's pool

Outdoor pool

Playground

24-hour fitness center

Entertainment

40-inch LCD TV

Cable/satellite channels

General

Computer station

Meeting rooms - 12

Conference space (15349 square feet)

Business center

Elevator

Banquet hall

Front-desk safe

Free newspapers in lobby

Ballroom

Gift shop/newsstand

English

Malay

Hindi

Chinese (Mandarin)

Rooftop garden

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Double-glazed windows

Comprehensive food waste policy

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Children's pool

Children's club

Mini-fridge

Outdoor pool

Laundry facilities

Playground

Free cribs/infant beds

Dry cleaning service

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Free pool cabanas

Terrace

BBQ grill(s)

Garden

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for myr 130 per night. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately myr 68 for adults and myr 34.00 for children secured self parking fee: myr 5 per day covered valet parking fee: myr 30 per day rollaway bed fee: myr 130 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

CHIN JING

Jan 4, 2026 12:31:12 PM

Review Score: 4

Summary: Room is rundown, dusty and humid. All then linens, towels, bathrobe are so smelly even the extra bed. Not worth to pay to stay here.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Twin Beds Room Size: 387 square feet m² 2 Twin Beds	General Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 10.88, Room and bed type depend on availability check-in, Square meters - 36, Extra bed count 1, Bed count minimum 2, Square feet - 387, Bed count maximum 2
Room, 1 King Bed, Terrace, Pool View Room Size: 387 square feet m² 1 King Bed	General Bidet, Number of living rooms 0, Number of bedrooms - 0, Terrace, Room and bed type depend on availability check-in, Square meters - 36, Square feet - 387, Pool view, No rollaway/extra beds, Ping - 10.88, Balcony, Bed count minimum 1, Bed count maximum 1
Club Room, 2 Twin Beds Room Size: 366 square feet m² 2 Twin Beds	General Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Room and bed type depend on availability check-in, Club level room, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, Ping - 10.29, Bed count maximum 2
Room, 2 Twin Beds, Bay View Room Size: 387 square feet m² 2 Twin Beds	General Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bay view, Ping - 10.88, Room and bed type depend on availability check-in, Square meters - 36, Extra bed count 1, Bed count minimum 2, Square feet - 387, Bed count maximum 2
Room, 1 King Bed, Bay View Room Size: 387 square feet m² 1 King Bed	General Bidet, No rollaway/extra beds, Bay view, Ping - 10.88, Room and bed type depend on availability check-in, Square meters - 36, Bed count minimum 1, Bed count maximum 1, Square feet - 387
Executive Suite, 1 King Bed Room Size: 872 square feet m² 1 King Bed	General Bidet, No rollaway/extra beds, Square meters - 81, Ping - 24.51, Room and bed type depend on availability check-in, Club level room, Square feet - 872, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Club Room, 1 King Bed Room Size: 366 square feet m² 1 King Bed	General Bidet, No rollaway/extra beds, Room and bed type depend on availability check-in, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10.29
Deluxe Room, 1 King Bed Room Size: 391 square feet m² 1 King Bed	General Bidet, Square feet - 391, No rollaway/extra beds, Ping - 11.0, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square meters - 36, Bed count minimum 1, Bed count maximum 1