Is this Matsue New Urban Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsue New Urban Hotel?

Check-in time for Matsue New Urban Hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsue New Urban Hotel have a swimming pool?

No, this Matsue New Urban Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsue New Urban Hotel?

Best-rates for the Matsue New Urban Hotel starts from $52 per night with includes Designated Smoking Area, Toiletries, Internet, Wheelchair Accessible, Wellness Facilities, Guest Services, Breakfast, Child Friendly, Air Conditioner, Parking, Bedding/Linens, Entertainment, Kitchen, TV, Accessibility, Business Services, Restaurant, Bar, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsue New Urban Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsue New Urban Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsue New Urban Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsue New Urban Hotel?

Based on the information reported by the owner or manager, the Matsue New Urban Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsue New Urban Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Matsue New Urban Hotel | Hotel in Matsue

| 8.2 (412 Reviews) | 1 Bathroom

Matsue Shinjiko Onsen Hotel | Matsue New Urban Hotel

Hotel in Matsue Shinjiko Onsen, Matsue

Hotel with a restaurant, 5-minute walk to Lake Shinji
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Matsue New Urban Hotel offers 101 accommodations with safes and slippers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Toothbrush and toothpaste

Private bathroom

Bathtub or shower

Hair dryer

Towels

Bidet

Bedroom

Air conditioning (climate-controlled)

Heating (climate-controlled)

Bed sheets

Iron/ironing board (on request)

Soundproofing

Slippers

Laptop-friendly workspace

Desk

Safe

Phone

Breakfast

1 bar

Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: JPY 2200 for adults and JPY 880 for children

1 restaurant and 1 coffee shop/cafe

Refrigerator

Parking

Self parking on site (JPY 800 per night)

Accessibility

Elevator

Activities

Bicycle rentals

Entertainment

Satellite channels

Pay movies

General

Conference space

Elevator

Gift shop/newsstand

ATM/banking services

Vending machine

Front-desk safe

Banquet hall

Japanese

English

Designated smoking areas

Guest Services

Refrigerator

Laundry facilities

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Luggage storage

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Spa

Indoor mineral hot springs (onsen)

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 10 am

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 2200 for adults and jpy 880 for children self parking fee: jpy 800 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Lai Man

Dec 21, 2025 12:01:38 AM

Review Score: 10

Summary: Very good hotel. The hotel has two blocks. They provide a lot of amenities, including face oil, cleansing oil, even body lotion at the main concourse. Very helpful staff. The hot spring is big enough and comfy.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Twin Room Cityview - Non-Smoking - Annex Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, City view, Bed count maximum 2
Studio Twin - Non-Smoking - Annex Room Size: m² 1 Twin Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Semi Double Room Lakeview - Non-Smoking - Annex Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Lake view, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Viewbath - Non-Smoking - Annex Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Lake view, Bed count minimum 2, Bed count maximum 2
Run of the House - Non-Smoking Room Size: m² 2 Twin Futons Bed 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 1, City view, Bed count maximum 2
Semi Double Room Cityview - Non-Smoking - Annex Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Superior Japanese-Style Room - Main Building (6 tatami mat) Room Size: m² 3 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Tatami (woven mat) floors, Bed count maximum 3, City view, Bed count minimum 3
Superior Japanese-Style Room - Main Building (4.5 tatami mat) Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Tatami (woven mat) floors, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Double Room Cityview - Non-Smoking - Annex Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Twin Room - Non-Smoking - Renewed Main Building Room Size: m² 2 Large Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Double Room Lakeview - Non-Smoking - Annex Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Lake view, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Lakeview - Non-Smoking - Annex Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Lake view, Bed count minimum 2, Bed count maximum 2
Double Room - Non -Smoking - Renewed Main Building Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Triple Room - Non-smoking - Annex Room Size: m² 3 Large Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, City view, Bed count minimum 3