Is this Sobetsu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sobetsu hotel?

Check-in time for Sobetsu hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sobetsu hotel have a swimming pool?

No, this Sobetsu hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sobetsu hotel?

Best-rates for the Sobetsu hotel starts from $653 per night with includes Child Friendly, Internet, Air Conditioner, Security/Safety, Bar, Guest Services, Sports/Activities, Fireplace/Heating, Wellness Facilities, Spa, Parking, Designated Smoking Area, Wheelchair Accessible, Accessibility, View, Restaurant, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sobetsu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sobetsu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sobetsu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sobetsu hotel?

Based on the information reported by the owner or manager, the Sobetsu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sobetsu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Lake Toya Tsuruga Resort HIKARINOUTA | Hotel in Lake Toya

| 9.5 (153 Reviews) | 9 Bathrooms 32 Guests

Sobetsu Hotel | Lake Toya Tsuruga Resort HIKARINOUTA

Hotel in Sobetsu, Lake Toya

2.4 miles from Lake Toya in Lake Toya, Lake Toya Tsuruga Resort HIKARINOUTA provides accommodations with access to a sauna, hot spring bath, and spa facilities. Featuring an open-air bath, this 5-star ryokan has air-conditioned rooms with a private bathroom. There's a restaurant serving French cuisine, and free private parking is available. Every room includes a kettle, a flat-screen TV, a safety deposit box, and free Wifi, while selected rooms come with a balcony and some have mountain views. The rooms are equipped with heating facilities. The ryokan offers a buffet or Asian breakfast. There is a coffee shop, and a mini-market is also available. The ryokan is located in a geothermal area, with a number of hot springs for guests to relax in. Sightseeing tours are available within easy reach of the property. A bicycle rental service is available at Lake Toya Tsuruga Resort HIKARINOUTA. Muroran is 22 miles from the accommodation, while Higashi-muroran Station is 23 miles away. New Chitose Airport is 68 miles from the property.

Lake Toya Tsuruga Resort HIKARINOUTA is located in Lake Toya.

This 38 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 153 reviews with the average score of 9.5 . Coming to Lake Toya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 38 Bedrooms Hotel if you want to learn more about this place in Lake Toya. These details are authentic, as they are provided by our partner, booking.com.

This Lake Toya Tsuruga Resort HIKARINOUTA in Lake Toya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lake Toya Tsuruga Resort HIKARINOUTA”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

View

Wheelchair Accessible

Accessibility

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Restaurant

Coffee house on site

Parking

Parking

Free parking

Private Parking

Parking on site

Accessibility

Wheelchair accessible

Activities

Spa facilities

Spa lounge/Relaxation area

Sauna

Public Bath

Fitness

Hot spring bath

Bike tours

Open-air bath

General

Non-smoking rooms

Designated smoking area

Family rooms

Facilities for disabled guests

Heating

Convenience store on site

Air conditioning

Elevator

Smoke-free property

Safe

Wifi in all areas

Guest Services

Daily housekeeping

Baggage storage

24-hour front desk

Tour desk

Fax/Photocopying

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Security/Safety

Fire extinguishers

Smoke alarms

Key access

24-hour security

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

First aid kits available

Thermometers for guests provided by property

Physical distancing rules followed

Cashless payment available

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

License number: 胆保生第67号

Reviews

Value for money:

8.44

Location:

8.4

Staff:

9.67

Facilities:

9.63

Comfort:

9.75

Cleanliness:

9.75

Nam Ying

Dec 18, 2025 08:00:00 AM

Review Score: 10

Hong Kong

Reviewer Type: Couple

Travel Purpose: leisure

Positive: We had a lovely stay at this beautifully designed hotel in heavy snow. What stood out immediately was the friendly and accommodating staff. We had originally booked a room with a large open terrace and private onsen, but quickly realized the heavy snow made it a bit too chilly to step fully outside! The staff were incredibly helpful—they showed us alternative rooms and moved us to a suite with a semi-open private onsen on the balcony. This was perfect; the room was spacious, spotless, and very tidy. The dining experience was another highlight. Even though breakfast and dinner were in the same restaurant, the staff thoughtfully seated us in different spots. We especially loved the seating where both my husband and I could face the window together to watch the falling snow. The food variety was excellent. While the hotel is a short distance from the lake itself, the stunning design and warm hospitality make it a 10/10 stay.

Negative: Nothing

Summary: Exceptional service and a cozy winter retreat

See All Reviews

Room Arrangement

Room Info	Facilities
Room with Tatami Area & Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast Room Type: Quad Room Size: 43 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Kitchen Refrigerator, Electric kettle Living Area Sofa View View Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Tatami (traditional Japanese flooring) Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast Room Type: Quad Room Size: 48 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sofa View View Accessibility Upper floors accessible by elevator, Accessible by elevator Hot Spring Open-air bath Room Amenities Tatami (traditional Japanese flooring) Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast Room Type: Quad Room Size: 51 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sofa View View Accessibility Upper floors accessible by elevator, Accessible by elevator Hot Spring Open-air bath Room Amenities Tatami (traditional Japanese flooring) Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast Room Type: Twin Room Size: 48 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sofa View View Accessibility Upper floors accessible by elevator, Accessible by elevator Hot Spring Open-air bath Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast Room Type: Twin Room Size: 63 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sofa View View Accessibility Upper floors accessible by elevator, Accessible by elevator Hot Spring Open-air bath Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Family Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast Room Type: Quad Room Size: 48 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sofa View View Accessibility Upper floors accessible by elevator, Accessible by elevator Hot Spring Open-air bath Room Amenities Tatami (traditional Japanese flooring) Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast Room Type: Suite Room Size: 90 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sofa View View Accessibility Upper floors accessible by elevator, Accessible by elevator Hot Spring Open-air bath Room Amenities Tatami (traditional Japanese flooring) Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast Room Type: Suite Room Size: 123 m² 4 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sofa View View, Mountain view Accessibility Upper floors accessible by elevator, Accessible by elevator Hot Spring Open-air bath Room Amenities Tatami (traditional Japanese flooring) Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast Room Type: Suite Room Size: 122 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Heating, Air conditioning, Trash cans, Safe Media & Technology TV, Flat-screen TV, Telephone Outdoors Balcony Kitchen Refrigerator, Electric kettle Living Area Sofa View View Accessibility Upper floors accessible by elevator, Accessible by elevator Hot Spring Open-air bath Room Amenities Tatami (traditional Japanese flooring) Safety features Air purifiers Physical distancing Single-room AC for guest accommodation

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Lake Toya Tsuruga Resort HIKARINOUTA | Hotel in Lake Toya

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Hotel in Sobetsu, Lake Toya

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Kitchen

Living Area

View

Accessibility

Room Amenities

Safety features

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Accessibility

Hot Spring

Room Amenities

Safety features

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Accessibility

Hot Spring

Room Amenities

Safety features

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Accessibility

Hot Spring

Safety features

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Accessibility

Hot Spring

Safety features

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Accessibility