Kempinski Hotel Hangzhou | Hotel in Hangzhou
Hotel in Gongshu, Hangzhou
Comfortable Accommodations
Kempinski Hotel Hangzhou in Hangzhou offers comfortable rooms with air-conditioning, bath, tea and coffee maker, and slippers. Each room includes a seating area and interconnected options.Exceptional Facilities
Guests can enjoy spa facilities, sauna, fitness center, indoor swimming pool, sun terrace, and garden. Additional amenities include a steam room, hot tub, and fitness classes. Free WiFi is available throughout the property.Dining Experience
The family-friendly restaurant serves Chinese, German, local, international, European, and Cantonese cuisines. Breakfast is provided as a buffet or à la carte, with brunch, lunch, dinner, and high tea options.Prime Location
Located 21 mi from Hangzhou Xiaoshan International Airport, the hotel is near shops and offers a convenient location. Guests appreciate the nearby attractions and the excellent breakfast provided by the property.Kempinski Hotel Hangzhou is located in Hangzhou.
This 342 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Hot Tub, Air Conditioner, and several others. This is a 5 star rated property and has over 105 reviews with the average score of 9.3 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 342 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.
This Kempinski Hotel Hangzhou in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Hangzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Kids' meals
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Coffee house on site
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Fruit
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Wine/Champagne
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Restaurant
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Breakfast in the room
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Parking on site
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Parking
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Free parking
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Toilet with grab rails
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Wheelchair accessible
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Bathroom emergency cord
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Body wrap
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Couples' massage
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Tour or class about local culture
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Fitness classes
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Fitness center
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Fitness
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Body treatments
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Body scrub
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Spa and wellness center
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Sauna
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Live music/Performance
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Themed dinners
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Steam room
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Massage chair
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Facial treatments
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Spa facilities
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Back massage
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Hot tub/Jacuzzi
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Spa lounge/Relaxation area
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Indoor pool
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Indoor pool (year-round)
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Nightclub/DJ
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Happy hour
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Hand massage
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Foot massage
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Beauty services
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Evening entertainment
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Personal trainer
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Full-body massage
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Head massage
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Neck massage
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Locker rooms
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Massage
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Kids' club
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Spa/Wellness packages
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Smoke-free property
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Facilities for disabled guests
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Soundproof rooms
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Wifi in all areas
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Non-smoking rooms
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Safe
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Elevator
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Air conditioning
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Ironing service
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Private check-in/out
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Concierge
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Business center
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24-hour front desk
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Express check-in/out
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Meeting/Banquet facilities
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Currency exchange
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Baggage storage
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Dry cleaning
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Room service
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Suit press
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Fax/Photocopying
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Car rental
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Tour desk
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Laundry
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Daily housekeeping
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Internet
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Wifi
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Free Wifi
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Garden
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Sun deck
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Terrace
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Outdoor furniture
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CCTV outside property
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CCTV in common areas
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Fire extinguishers
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24-hour security
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Key card access
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Smoke alarms
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Security alarm
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Property cleaned by professional cleaning companies
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Guest accommodation disinfected between stays
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Food can be delivered to guest accommodation
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Face masks for guests available
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First aid kits available
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Process in place to check health of guests
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Hand sanitizer in guest accommodation and common areas
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Access to healthcare professionals
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Staff follow all safety protocols as directed by local authorities
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Contactless check-in/out
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Physical distancing rules followed
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Cashless payment available
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Beach umbrellas
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Heated pool
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Swimming pool
Policies
Swimming pool: closed from thu, sep 17, 2026 until wed, sep 30, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Deluxe King Room
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Interconnected room(s) available, Air conditioningMedia & TechnologyTelephoneInternetWireless internetBedroomCribs |
|
Deluxe Twin Room
Room Type:
Twin
Room Size:
46 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Interconnected room(s) available, Air conditioningMedia & TechnologyTelephoneInternetWireless internetBedroomCribs |
|
Grand Canal View King Room
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Interconnected room(s) available, Air conditioningMedia & TechnologyTelephoneInternetWireless internetBedroomCribs |
|
Executive King Room
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Air conditioningMedia & TechnologyTelephoneInternetWireless internetBedroomCribs |
|
Executive Twin Room
Room Type:
Twin
Room Size:
46 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Interconnected room(s) available, Air conditioningMedia & TechnologyTelephoneInternetWireless internetBedroomCribs |
|
Junior Suite
Room Type:
Suite
Room Size:
53 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Air conditioningMedia & TechnologyTelephoneLiving AreaSeating areaInternetWireless internetBedroomCribs |
|
Deluxe Suite
Room Type:
Suite
Room Size:
61 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Interconnected room(s) available, Air conditioningMedia & TechnologyTelephoneLiving AreaSeating areaInternetWireless internetBedroomCribs |
|
Superior Suite
Room Type:
Suite
Room Size:
80 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Interconnected room(s) available, Air conditioningMedia & TechnologyTelephoneLiving AreaSeating areaInternetWireless internetBedroomCribs |
|
Executive Suite
Room Type:
Suite
Room Size:
89 m2
|
Food & DrinkTea/Coffee makerBathroomBath, SlippersGeneralSafety deposit box, Air conditioningMedia & TechnologyTelephoneLiving AreaSeating areaInternetWireless internetBedroomCribs |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Kempinski Hotel Hangzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Kempinski Hotel Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Kempinski Hotel Hangzhou starts from $201 per night with includes Toiletries, Child Friendly, Hot Tub, Air Conditioner, Accessibility, Sports/Activities, Spa, Restaurant, Internet, Business Services, Pool, Wheelchair Accessible, Ocean View, Balcony/Terrace, Guest Services, Laundry, View, Transportation/Shuttle, Entertainment, Breakfast, Parking, Private Pool, Oceanfront, Security/Safety, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Kempinski Hotel Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Kempinski Hotel Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.