Jen Hangzhou By Shangri-La | Hotel in Hangzhou
Hotel in Gongshu, Hangzhou
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a bar/lounge, and massage/treatment rooms.
Change of towels is available on request.
Jen Hangzhou By Shangri-La offers 176 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 55-inch LED televisions come with satellite channels, pay movies, and smart speakers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a 24-hour fitness center, and complimentary bicycles.
Amenities
Facility Overview
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Bathrobes
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Toilet paper
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Free toiletries
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Hair dryer
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Toothbrush and toothpaste
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Private bathroom
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Towels
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Shampoo
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Air conditioning
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Blackout drapes/curtains
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Pillow menu
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Free cribs/infant beds
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Down comforter
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Bed sheets
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Window screens
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Slippers
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Phone
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Safe
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Desk
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Laptop-friendly workspace
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Iron/ironing board
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Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CNY 136 per person
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1 bar
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24-hour room service
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1 restaurant
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Minibar
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Local meal delivery service
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Free bottled water
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Onsite parking options include a garage
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Hand-held showerhead
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Front entrance ramp
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Wheelchair-accessible restaurant
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Tile flooring in public areas
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In-room accessibility
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Elevator
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Elevator door width (inches): 59
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Wheelchair-accessible fitness center
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Wheelchairs available on site
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Wheelchair-accessible path to elevator
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Wheelchair-accessible registration desk
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Thin carpet in room
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk height (inches): 47
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Wheelchair-accessible concierge desk
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Wheelchair accessible (may have limitations)
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Well-lit path to entrance
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Stair-free path to entrance
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Smooth flooring in public areas
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24-hour fitness center
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Full-service spa
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Indoor pool
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Free bicycle rentals
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Smart speaker
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Pay movies
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55-inch LED TV
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Satellite channels
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Conference space (2583 square feet)
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Meeting rooms - 2
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Banquet hall
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Elevator
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English
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Chinese (Mandarin)
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Smoke-free property
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TV in lobby
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Indoor pool
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Free cribs/infant beds
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Change of bedsheets (on request)
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Daily housekeeping
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Change of towels (on request)
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Concierge services
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Multilingual staff
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Luggage storage
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Porter/bellhop
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24-hour front desk
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Free in-room WiFi has a 2-device limit
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In-room WiFi speed: 25+ Mbps
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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WiFi in public areas is free with a 2-device limit
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Hydrotherapy
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Steam room
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Massage - hot stone
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Massage - deep-tissue
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3 treatment rooms
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Body scrubs
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Body treatments
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Facials
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Massage/treatment rooms
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Spa open daily
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay, unionpay quickpass, and wechat pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash
Room Arrangement
| Room Info | Facilities |
|---|---|
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Superior Room, 1 King Bed, City View
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Number of bedrooms - 1, Shower only, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Room (Urban | Panoramic View)
Room Size:
753 square feet m2
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GeneralSquare feet - 753, Separate bathtub and shower, Square meters - 70, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 21 |
|
Superior Twin Room, Garden View
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Number of bedrooms - 1, Shower only, Rainfall showerhead, Square feet - 323, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Superior Room, 1 King Bed, Garden View
Room Size:
323 square feet m2
|
GeneralPing - 9, Square meters - 30, Number of bedrooms - 1, Shower only, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Superior Twin Room, City View
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Number of bedrooms - 1, Shower only, Rainfall showerhead, Square feet - 323, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Deluxe Single Room, 1 King Bed, City View
Room Size:
484 square feet m2
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GeneralSeparate bathtub and shower, Number of bedrooms - 1, Square feet - 484, Ping - 14, Rainfall showerhead, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1 |
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Suite, Terrace (Urban)
Room Size:
646 square feet m2
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GeneralSquare feet - 646, Separate bathtub and shower, Electric kettle, Square meters - 60, Number of bedrooms - 1, Ping - 18, Espresso maker, Rainfall showerhead, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Deluxe Room, 1 King Bed, Garden View
Room Size:
484 square feet m2
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GeneralSeparate bathtub and shower, Number of bedrooms - 1, Square feet - 484, Ping - 14, Rainfall showerhead, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1 |
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Deluxe Twin Room, City View
Room Size:
484 square feet m2
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GeneralSeparate bathtub and shower, Number of bedrooms - 1, Square feet - 484, Ping - 14, Rainfall showerhead, Square meters - 45, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Jen Hangzhou By Shangri-La has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Jen Hangzhou By Shangri-La starts from $120 per night with includes Breakfast, Child Friendly, Laundry, Wheelchair Accessible, Wellness Facilities, Toiletries, Internet, Security/Safety, Business Services, Spa, Entertainment, Air Conditioner, Bedding/Linens, Bar, Guest Services, Pool, Accessibility, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Jen Hangzhou By Shangri-La is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Jen Hangzhou By Shangri-La indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
