Is this Yuancheng District hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Yuancheng District hotel?

Check-in time for Yuancheng District hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Yuancheng District hotel have a swimming pool?

Yes, this Yuancheng District hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Yuancheng District hotel?

Best-rates for the Yuancheng District hotel starts from $55 per night with includes Wheelchair Accessible, Spa, Entertainment, Internet, Parking, TV, Restaurant, Breakfast, Bedding/Linens, Wellness Facilities, Guest Services, Child Friendly, Bar, Toiletries, Air Conditioner, Pool, Designated Smoking Area, Balcony/Terrace, Accessibility, Business Services, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Yuancheng District hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Yuancheng District hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Yuancheng District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Yuancheng District hotel?

Based on the information reported by the owner or manager, the Yuancheng District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Yuancheng District hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

DoubleTree by Hilton Hotel Heyuan | Hotel in Heyuan

| 8.8 (77 Reviews) | 1 Bathroom

Yuancheng District Hotel | DoubleTree by Hilton Hotel Heyuan

Hotel in Yuancheng District, Heyuan

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge.
DoubleTree by Hilton Hotel Heyuan offers 427 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Hair dryer (on request)

Private bathroom

Free toiletries

Towels

Bidet

Bedroom

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

Turndown service

Soundproofing

Separate sitting area

Iron/ironing board

Phone

Desk

Laptop-compatible safe

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 158.7 per person

24-hour room service

3 restaurants

1 bar

Refrigerator

Coffee/tea maker

Free bottled water

Minibar

Cookware/dishes/utensils

Parking

Electric car charging station on site

Free self parking on site

Accessibility

Well-lit path to entrance

Elevator

Elevator door width (inches): 43

Wheelchairs available on site

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Activities

Hiking/biking trails

Bicycle rentals

24-hour fitness center

Lifeguards on site

Steam room

Playground

Indoor pool

Children's pool

Sauna

Full-service spa

Outdoor pool

Entertainment

Cable/satellite channels

DVD player

Premium channels

42-inch LED TV

General

24-hour business center

Meeting rooms

Conference center (43594 square feet of space)

Elevator

Front-desk safe

Grocery/convenience store

ATM/banking services

Banquet hall

Chinese (Mandarin)

English

Designated smoking areas

Guest Services

Laundry facilities

DVD player

Refrigerator

Playground

Indoor pool

Soundproofed rooms

Children's pool

Rollaway/extra beds (surcharge)

Grocery/convenience store

Free cribs/infant beds

Outdoor pool

Laundry facilities

Dry cleaning service

Wedding services

Concierge services

Turndown service

Luggage storage

Tour/ticket assistance

Multilingual staff

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi and wired Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Outdoors

Garden

Lifeguards on site

Pool umbrellas

Spa

Massage/treatment rooms

Massages

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 168 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 158.7 per person pet fee: cny 300 per accommodation, per night service animals are exempt from fees rollaway bed fee: cny 168 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of cny 300 per accommodation, per night service animals are welcome, and are exempt from fees up to 37 lbs per pet welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Siu Kuen Sammy

Nov 16, 2025 08:32:47 PM

Review Score: 10

Summary: Good

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Suite Room Size: 990 square feet m² 1 King Bed	General Executive level room, Free newspaper, Hair dryer, Shower/tub combination, Square feet - 990, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Number of bedrooms - 10, Square meters - 92, Slippers, Ping - 28, Wardrobe or closet, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Executive Deluxe King Room Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, Free newspaper, Hair dryer, Ping - 17.54, Number of bedrooms - 0, Shower/tub combination, Square meters - 58, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Slippers, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, Hair dryer, Number of bedrooms - 0, Shower/tub combination, Square feet - 495, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Slippers, Bed count minimum 1, Ping - 13.91, Bed count maximum 1
Room, 1 King Bed Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, Free newspaper, Hair dryer, Ping - 17.54, Number of bedrooms - 0, Shower/tub combination, Stovetop, Square meters - 58, Extra bed count 1, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Slippers, Bed count minimum 1, Bed count maximum 1
Premier King Room Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Free newspaper, Hair dryer, Shower/tub combination, Square feet - 495, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Slippers, Wardrobe or closet, Bed count minimum 1, Ping - 13.91, Bed count maximum 1
Room, 1 King Bed Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, Hair dryer, Number of bedrooms - 0, Shower/tub combination, Square feet - 495, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Slippers, Wardrobe or closet, Bed count minimum 1, Ping - 13.91, Bed count maximum 1
Twin Executive Room Room Size: 495 square feet m² 2 Twin Beds	General Number of living rooms 0, Executive level room, Free newspaper, Hair dryer, Number of bedrooms - 0, Shower/tub combination, Square feet - 495, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, MP3 docking station, Slippers, Wardrobe or closet, Rainfall showerhead, Ping - 13.91, Bed count minimum 2, Bed count maximum 2
Executive Premier King Room Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Free newspaper, Hair dryer, Number of bedrooms - 0, Shower/tub combination, Square feet - 495, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Slippers, Wardrobe or closet, Bed count minimum 1, Ping - 13.91, Bed count maximum 1
King Executive Room Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Free newspaper, Hair dryer, Number of bedrooms - 0, Shower/tub combination, Square feet - 495, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Slippers, Wardrobe or closet, Rainfall showerhead, Bed count minimum 1, Ping - 13.91, Bed count maximum 1
King Deluxe Room Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, Square meters - 59.5, Free newspaper, Hair dryer, Number of bedrooms - 0, Shower/tub combination, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Slippers, Ping - 18, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
DoubleTree Twin Guest Room Room Size: 495 square feet m² 2 Twin Beds	General Number of living rooms 0, Free newspaper, Hair dryer, Number of bedrooms - 0, Shower/tub combination, Square feet - 495, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, MP3 docking station, Slippers, Wardrobe or closet, Ping - 13.91, Bed count minimum 2, Bed count maximum 2
DoubleTree King Guest Room Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, Hair dryer, Number of bedrooms - 0, Wheelchair-width doorways, Shower/tub combination, Square feet - 495, Square meters - 46, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Doorway wheelchair width (centimeters) - 86, Private bathroom, Doorway wheelchair width (inches) - 34, Slippers, Wardrobe or closet, Bed count minimum 1, Ping - 13.91, Bed count maximum 1