Is this Chaqiyu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Chaqiyu hotel have a swimming pool?

Yes, this Chaqiyu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chaqiyu hotel?

Best-rates for the Chaqiyu hotel starts from $69 per night with includes Accessibility, Restaurant, Toiletries, Kitchen, Pool, Wheelchair Accessible, Bedding/Linens, Air Conditioner, TV, Child Friendly, Guest Services, Breakfast, Business Services, Wellness Facilities, Internet, Parking, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chaqiyu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chaqiyu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chaqiyu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chaqiyu hotel?

Based on the information reported by the owner or manager, the Chaqiyu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chaqiyu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Zhangjiajie Country Garden Phoenix Suites Hotel | Hotel in Zhangjiajie

| 9.2 (11 Reviews) | 1 Bathroom

Chaqiyu Hotel | Zhangjiajie Country Garden Phoenix Suites Hotel

Hotel in Chaqiyu, Zhangjiajie

Hotel in Zhangjiajie with 2 restaurants and a 24-hour fitness center
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and concierge services.
Change of towels is available on request.
Zhangjiajie Country Garden Phoenix Suites Hotel offers 1041 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Zhangjiajie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Toothbrush and toothpaste

Hair dryer

Towels

Separate bathtub and shower

Toilet paper

Soap

Rainfall showerhead

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Soundproofing

Slippers

Laptop-friendly workspace

Turndown service

Desk

Safe

Phone

Breakfast

2 restaurants

Room service available

Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: CNY 88 for adults and CNY 45 for children

Free bottled water

Coffee/tea maker

Electric kettle

Parking

Free uncovered self parking on site

Accessibility

Area rugs in room

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Activities

Billiards/pool table

Seasonal outdoor pool

24-hour fitness center

Entertainment

Cable channels

General

24-hour business center

Meeting rooms - 13

Conference center

Elevator

Vending machine

Front-desk safe

Lockers available

Banquet hall

Chinese (Mandarin)

Smoke-free property

Guest Services

Seasonal outdoor pool

Soundproofed rooms

Concierge services

Daily housekeeping

Turndown service

Change of towels (on request)

Luggage storage

24-hour front desk

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 88 for adults and cny 45 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

GERARDO J

Aug 27, 2025 11:46:44 AM

Review Score: 10

Summary: Excelente hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Suite, 1 Queen Bed Room Size: 861 square feet m² 1 Queen Bed	General Dining table, Number of bedrooms - 1, Ping - 24, Square feet - 861, Wheelchair accessible, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Hill view, Square meters - 80, Bed count minimum 1, Bed count maximum 1
Family Suite, Multiple Beds Room Size: 969 square feet m² 3 King Bed and Large Twin Beds	General Number of living rooms 0, Private bathroom, Square feet - 969, Ping - 27, Number of bedrooms - 2, Square meters - 90, Bed count maximum 3, Mountain view, Wheelchair accessible, Number of bathrooms - 1, Bed count minimum 3
Executive Suite, 2 Bedrooms Room Size: 861 square feet m² 2 King Bed and Double Bed	General Number of living rooms 0, Private bathroom, Hill view, Number of bedrooms - 2, Square meters - 80, Ping - 24, Square feet - 861, Wheelchair accessible, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Family Triple Room, Multiple Beds Room Size: 592 square feet m² 3 Large Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Hill view, Ping - 17, Square feet - 592, Bed count maximum 3, Wheelchair accessible, Square meters - 55, Number of bathrooms - 1, Bed count minimum 3
Deluxe Double Room, Non Smoking Room Size: 538 square feet m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, Mountain view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin Room, Non Smoking Room Size: 538 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Private bathroom, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Hill view, Square feet - 538, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2