The Ritz-Carlton, Shenzhen | Hotel in Shenzhen
Hotel in Central Business District, Shenzhen
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
The Ritz-Carlton, Shenzhen offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Toothbrush and toothpaste (on request)
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Bathrobes
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Toilet paper
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Free toiletries
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Hair dryer
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Private bathroom
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Towels
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Separate bathtub and shower
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Shampoo
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Air conditioning
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Blackout drapes/curtains
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Pillow menu
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Premium bedding
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Free cribs/infant beds
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Bed sheets
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Rollaway/extra beds (surcharge)
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Slippers
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Separate sitting area
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Phone
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Recycling
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Soundproofing
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Access via exterior corridors
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Free newspapers
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Local maps
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Safe
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Turndown service
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Water-efficient showers only
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Desk
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Laptop-friendly workspace
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Iron/ironing board
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Connecting rooms available
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LED light bulbs
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24-hour room service
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Coffee/tea in common area(s)
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Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 217 for adults and CNY 108.5 for children
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3 restaurants and 1 coffee shop/cafe
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2 bars/lounges and 1 poolside bar
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Electric kettle
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Local meal delivery service
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Free bottled water
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Free tea bags/instant coffee
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Minibar
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Secured extended parking on site (CNY 60 per day)
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Train station pick-up shuttle (surcharge)
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Wheelchair-accessible parking and van parking available
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Electric car charging station on site
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Onsite parking options include a garage
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24-hour roundtrip airport shuttle (surcharge)
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Free secured self parking on site
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Limo/town car service
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Wheelchair-accessible spa
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Wheelchair-accessible public washroom
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Wheelchair-accessible restaurant
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In-room accessibility
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Low-height electrical outlets in bathroom
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Transfer shower
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Wheelchair-accessible van parking
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Elevator
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Visual fire alarm
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Wheelchair-accessible fitness center
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Wheelchair-accessible business center
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Lever door handles
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Elevator door width (inches): 43
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Wheelchair-accessible path of travel
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible concierge desk
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Wheelchair-accessible pool
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Wheelchair-accessible parking
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1 on-site accessible parking spaces
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Height-adjustable showerhead
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Doorbell and phone notification
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Health/beauty spa
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Mountain climbing
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2 hot tubs
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Full-service spa
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Pilates classes
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Yoga classes
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Outdoor pool
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Sauna
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24-hour fitness center
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Steam room
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Lifeguards on site
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Fitness classes
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DVD player
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TV
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Satellite channels
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Meeting room
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Business center
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Conference center (15737 square feet of space)
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ATM/banking services
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Elevator
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Banquet hall
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Front-desk safe
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Ballroom
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Gift shop/newsstand
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Water dispenser
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Free newspapers in lobby
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English
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Chinese (Cantonese)
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Chinese (Mandarin)
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Rooftop garden
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No plastic coffee stirrers
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Couples dining
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Biodegradable coffee stirrers
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At least 80% lighting from LEDs
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Comprehensive food waste policy
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Romance packages available
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Designated smoking areas (fines apply)
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Vegetarian dining options
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Vegan dining options
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Double-glazed windows
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DVD player
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Snack bar/deli
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Fence around the pool
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Outdoor pool
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Free cribs/infant beds
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Laundry facilities
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Rollaway/extra beds (surcharge)
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Soundproofed rooms
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Change of bedsheets (on request)
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Daily housekeeping
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Concierge services
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Dry cleaning service
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Multilingual staff
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Wedding services
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Laundry facilities
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Luggage storage
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Turndown service
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Hair salon
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24-hour front desk
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Tour/ticket assistance
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Available in some public areas: Free WiFi
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In-room WiFi speed: 25+ Mbps
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Available in all rooms: Free WiFi and wired Internet
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Pool sun loungers
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Pool umbrellas
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Lifeguards on site
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Garden
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Body wraps
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Hydrotherapy
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Steam room
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Reflexology
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Hot tub
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Massage - hot stone
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Aromatherapy
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Facials
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Outdoor treatment areas
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Sauna
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Couples treatment room(s)
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Body treatments
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Body scrubs
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Massage/treatment rooms
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8 treatment rooms
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Massage - Thai
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Premier King Bed Room
Room Size:
592 square feet m2
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GeneralPing - 17, Number of bedrooms - 1, Square feet - 592, Down comforter, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, City view |
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Discovery Suite
Room Size:
534 square feet m2
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GeneralSquare feet - 534, Square meters - 50, Number of bedrooms - 1, Coffee/tea maker, Ping - 15.1, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Club Executive King Bed Suite
Room Size:
1119 square feet m2
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GeneralPing - 31.45, Number of bedrooms - 1, Square meters - 104, Club level room, Square feet - 1119, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view |
|
Deluxe King Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Down comforter, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Club Deluxe King Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Club level room, Down comforter, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Club Executive Twin Bed Suite
Room Size:
1119 square feet m2
|
GeneralNumber of bedrooms - 1, Square meters - 104, Club level room, Square feet - 1119, Extra bed count 1, Ping - 31, Bed count minimum 2, City view, Bed count maximum 2 |
|
Premier Suite
Room Size:
1119 square feet m2
|
GeneralWindow screens, Pool view, Ping - 31.45, Number of bedrooms - 1, Square meters - 104, Club level room, Square feet - 1119, Down comforter, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Oasis Suite
Room Size:
1119 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 104, Club level room, Balcony, Square feet - 1119, Bed count minimum 1, Extra bed count 1, Ping - 31, Bed count maximum 1, City view |
|
Design Garden View King Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Coffee/tea maker, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Design Premier King Room
Room Size:
592 square feet m2
|
GeneralPing - 17, Number of bedrooms - 1, Coffee/tea maker, Square feet - 592, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, City view |
|
Design Garden View Twin Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Coffee/tea maker, Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Club Premier King Bed Room
Room Size:
592 square feet m2
|
GeneralNumber of bedrooms - 1, Club level room, Square feet - 592, Ping - 16.64, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, City view |
|
Design King Room
Room Size:
517 square feet m2
|
GeneralSquare feet - 517, Ping - 15, Number of bedrooms - 1, Coffee/tea maker, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Deluxe Garden View King Bed Room
Room Size:
538 square feet m2
|
GeneralWindow screens, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Garden view, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Design Twin Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2 |
|
Deluxe Garden View Twin Bed Room
Room Size:
538 square feet m2
|
GeneralWindow screens, Number of living rooms 0, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Garden view, Ping - 15.12, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
The Ritz-Carlton Suite
Room Size:
4801 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Square meters - 446, Square feet - 4801, Club level room, Balcony, Ping - 135, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Premier Twin Bed Room
Room Size:
592 square feet m2
|
GeneralWindow screens, Ping - 17, Number of bedrooms - 1, Square feet - 592, Extra bed count 1, Bed count minimum 2, Square meters - 55, City view, Bed count maximum 2 |
|
Carlton Suite
Room Size:
1270 square feet m2
|
GeneralPing - 35.69, Square meters - 118, Number of bedrooms - 1, Club level room, Square feet - 1270, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Deluxe Twin Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2 |
|
Club Junior Suite
Room Size:
667 square feet m2
|
GeneralSquare feet - 667, Window screens, Ping - 18.74, Square meters - 62, Number of bedrooms - 1, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Club Premier Twin Bed Room
Room Size:
592 square feet m2
|
GeneralPing - 17, Number of bedrooms - 1, Club level room, Square feet - 592, Extra bed count 1, Bed count minimum 2, Square meters - 55, City view, Bed count maximum 2 |
|
Club Deluxe Twin Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2 |
FAQ's
Is this The Ritz-Carlton, Shenzhen pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the The Ritz-Carlton, Shenzhen have a swimming pool?
Yes, this The Ritz-Carlton, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in The Ritz-Carlton, Shenzhen?
Best-rates for the The Ritz-Carlton, Shenzhen starts from $288 per night with includes Restaurant, Breakfast, Child Friendly, Hot Tub, Kitchen, Air Conditioner, TV, Accessibility, Business Services, Guest Services, Internet, Parking, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Spa, Bar, Pool, Security/Safety, Toiletries, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is The Ritz-Carlton, Shenzhen a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the The Ritz-Carlton, Shenzhen wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Ritz-Carlton, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the The Ritz-Carlton, Shenzhen?
Based on the information reported by the owner or manager, the The Ritz-Carlton, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for The Ritz-Carlton, Shenzhen?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
