The Ritz-Carlton, Guangzhou | Hotel in Guangzhou

| 9.2 (361 Reviews) |  1 Bathroom
Zhujiang New Town Hotel | The Ritz-Carlton, Guangzhou

Hotel in Zhujiang New Town, Guangzhou

This smoke-free hotel features 5 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Guangzhou offers 350 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Separate bathtub and shower
  • Private bathroom
  • Rainfall showerhead
Bedroom
  • Air conditioning
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Slippers
  • Free newspapers
  • Soundproofing
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Water-efficient showers only
  • LED light bulbs
  • Desk
  • Turndown service
  • Recycling
  • Safe
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 248 per person
  • Coffee/tea in common area(s)
  • 1 bar
  • 24-hour room service
  • 5 restaurants and 1 coffee shop/cafe
  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • Limo/town car service
  • Free self parking on site
  • Electric car charging station on site
Accessibility
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Grab bar near toilet
  • Wheelchair-accessible pool
  • Low-height view port in door
  • Wheelchair-accessible fitness center
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible spa
  • Height-adjustable showerhead
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Low-height electrical outlets in bathroom
  • Braille signage
  • Low-height door lock
Activities
  • Hot tub
  • Yoga classes
  • Billiards/pool table
  • Outdoor pool
  • Children's pool
  • Steam room
  • Full-service spa
  • Pilates classes
  • 24-hour fitness center
  • Sauna
Entertainment
  • Cable/satellite channels
  • 55-inch LED TV
General
  • Business center
  • Meeting rooms
  • Conference center (10764 square feet of space)
  • Front-desk safe
  • Elevator
  • Banquet hall
  • Free newspapers in lobby
  • ATM/banking services
  • Reception hall
  • Gift shop/newsstand
  • Ballroom
  • Italian
  • Malay
  • Chinese (Cantonese)
  • English
  • French
  • Japanese
  • German
  • Chinese (Mandarin)
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Rooftop garden
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian dining options
Guest Services
  • Outdoor pool
  • Soundproofed rooms
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Change of bedsheets (on request)
  • Hair salon
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Terrace
  • Pool sun loungers
Spa
  • Body treatments
  • Massage/treatment rooms
  • Aromatherapy
  • Spa open daily
  • Massages
  • Facials
  • Hydrotherapy
  • Body scrubs
  • Body wraps
  • 9 treatment rooms
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for cny 408.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 248 per person rollaway bed fee: cny 408.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

shlomo
May 11, 2026 08:00:00 PM
Review Score:   10
Summary: Great hotel
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 2 Twin Beds, Smoking, City View
Room Size: 538 square feet m2
2 Twin Beds
Premium Room, 2 Twin Beds, Smoking, City View

General

Square meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 2 Twin Beds, Smoking
Room Size: m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, Smoking

General

Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 1 King Bed, Smoking, City View
Room Size: m2
1 King Bed
Premium Room, 1 King Bed, Smoking, City View

General

Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Club Room, 2 Twin Beds, Smoking, City View
Room Size: m2
2 Twin Beds
Club Room, 2 Twin Beds, Smoking, City View

General

Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Twin Beds, Smoking, River View (Tower)
Room Size: m2
2 Twin Beds
Room, 2 Twin Beds, Smoking, River View (Tower)

General

Number of bedrooms - 1, River view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Suite, 1 Bedroom, Smoking, River View
Room Size: m2
1 King Bed
Deluxe Suite, 1 Bedroom, Smoking, River View

General

Number of bedrooms - 1, River view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
House, 2 Twin Beds, Smoking, River View (Opera River View Twin Room)
Room Size: m2
2 Twin Beds
House, 2 Twin Beds, Smoking, River View (Opera  River View Twin Room)

General

Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Club Suite, 1 King Bed, City View
Room Size: 1399 square feet m2
1 King Bed
Club Suite, 1 King Bed, City View

General

Square meters - 130, Number of living rooms 0, HDTV, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Square feet - 1399, Ping - 39, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)
Room Size: 1399 square feet m2
1 Double Bed
Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

General

Square meters - 130, Number of living rooms 0, HDTV, Number of bedrooms - 1, River view, Separate bedroom, Extra bed count 1, Square feet - 1399, Ping - 39, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 Bedroom, Smoking, Tower (Club Canton Tower River View Suite)
Room Size: 1076 square feet m2
1 King Bed
Club Suite, 1 Bedroom, Smoking, Tower (Club Canton Tower River View Suite)

General

Blackout drapes/curtains, HDTV, Number of bedrooms - 1, River view, Designer toiletries, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Square feet - 1076, Phone, Ping - 30.24, Club level room, Rainfall showerhead, Bed count minimum 1, Square meters - 100, Bed count maximum 1
House, 1 King Bed, Smoking, River View (Opera River View King Room)
Room Size: 538 square feet m2
1 King Bed
House, 1 King Bed, Smoking, River View (Opera River View King Room)

General

Square meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 1 King Bed, Smoking, River View (Tower)
Room Size: 538 square feet m2
1 King Bed
Room, 1 King Bed, Smoking, River View (Tower)

General

Square meters - 50, Square feet - 538, Number of bedrooms - 1, River view, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed, Smoking
Room Size: 538 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Smoking

General

Phone, Square meters - 50, HDTV, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Designer toiletries, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Room, 1 King Bed, Smoking, City View
Room Size: 538 square feet m2
1 King Bed
Club Room, 1 King Bed, Smoking, City View

General

Square meters - 50, HDTV, Ping - 15, Square feet - 538, Number of bedrooms - 1, Free local calls, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Club Room, 1 King Bed, Smoking, Tower (Club Canton Tower River View Room)
Room Size: 538 square feet m2
1 King Bed
Club Room, 1 King Bed, Smoking, Tower (Club Canton Tower River View Room)

General

Blackout drapes/curtains, HDTV, Square feet - 538, Number of bedrooms - 1, River view, Designer toiletries, Extra bed count 1, Number of bathrooms - 1, Phone, Square meters - 50, Ping - 15.12, Free local calls, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 1 Bedroom, Smoking, City View
Room Size: 1076 square feet m2
1 King Bed
Deluxe Suite, 1 Bedroom, Smoking, City View

General

Square feet - 1076, Ping - 30.24, Number of bedrooms - 1, Free local calls, Separate bedroom, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1, City view, Number of bathrooms - 1
Club Suite, 1 Bedroom, Smoking, City View
Room Size: 1076 square feet m2
1 King Bed
Club Suite, 1 Bedroom, Smoking, City View

General

Blackout drapes/curtains, HDTV, Number of bedrooms - 1, Designer toiletries, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Square feet - 1076, Phone, Ping - 30.24, Club level room, Rainfall showerhead, Bed count minimum 1, Square meters - 100, Bed count maximum 1, City view

FAQ's

Is this The Ritz-Carlton, Guangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Guangzhou?

Check-in time for The Ritz-Carlton, Guangzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Guangzhou have a swimming pool?

Yes, this The Ritz-Carlton, Guangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Guangzhou?

Best-rates for the The Ritz-Carlton, Guangzhou starts from $227 per night with includes Breakfast, Internet, Kitchen, Laundry, Business Services, Restaurant, Bar, Toiletries, Child Friendly, Parking, Balcony/Terrace, Guest Services, Hot Tub, Air Conditioner, Pool, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Guangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Guangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Guangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Guangzhou?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Guangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Guangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD227
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