Is this The Klagan Regency pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Klagan Regency?

Check-in time for The Klagan Regency starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Klagan Regency have a swimming pool?

Yes, this The Klagan Regency has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is The Klagan Regency a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Klagan Regency wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Klagan Regency is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Klagan Regency?

Based on the information reported by the owner or manager, the The Klagan Regency indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Klagan Regency?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Klagan Regency | Hotel in Kota Kinabalu

| 7.8 (333 Reviews) | 1 Bathroom

Kota Kinabalu Hotel | The Klagan Regency

Hotel in Kota Kinabalu

Hotel connected to a shopping center in Kota Kinabalu with a rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Other amenities include a rooftop terrace, a coffee shop/cafe, and a business center.
The Klagan Regency offers 269 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower/tub combination

Bathroom (partially open)

Towels

Hair dryer

Bedroom

Rollaway/extra beds (surcharge)

Air conditioning

Safe

Phone

Desk

Breakfast

1 bar

Room service available

1 restaurant and 1 coffee shop/cafe

Free bottled water

Coffee/tea maker

Minibar

Parking

No onsite parking available

Accessibility

Wheelchair-accessible registration desk

Elevator

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Health/beauty spa

Outlet shopping

Billiards/pool table

Outdoor pool

Shopping mall

Shopping

Entertainment

Cable/satellite channels

Premium channels

32-inch TV

General

Business center

Conference space

Meeting room

Computer station

Ballroom

Elevator

Gift shop/newsstand

Newspapers in lobby

ATM/banking services

Front-desk safe

Banquet hall

Malay

English

Smoke-free property

Guest Services

Rollaway/extra beds (surcharge)

Outdoor pool

Laundry facilities

Concierge services

Daily housekeeping

24-hour front desk

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Outdoors

Rooftop terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 4 am minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for myr 120.00 per night. cribs (infant beds) are not available.

Payment Policy

Rollaway bed fee: myr 120.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Boon

Sep 14, 2025 12:50:40 PM

Review Score: 10

Summary: No parking available so we parked at the mall adjacent to the hotel. Our flights are at 9am so we checked out at 5.30am but door to mall car park is locked by mall staff. Walked up car ramps to car park from outside but could not leave as payment must be made inside the mall which open at 10am. There are also no security personnel at mall to help us. Fortunately a kind hotel was was able to call mall parking attendant to come over in motorbike so we can pay and leave the car park. Fortunately we had ample time and did not miss our flights.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, Number of living rooms 0, Bathrobes, Ping - 19.67, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Iron/ironing board, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior King Room Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 344, Mountain view, Extra bed count 1, Square meters - 32, Bathrobes, Private bathroom, Wardrobe or closet, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: 420 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Square meters - 39, Extra bed count 1, Bed count minimum 2, Square feet - 420, Ping - 11.80, Bed count maximum 2
Superior Twin Room Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Square feet - 344, Ping - 9.67, Extra bed count 1, Bed count minimum 2, Bed count maximum 2