Is this Raffles Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Raffles Shenzhen have a swimming pool?

Yes, this Raffles Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Raffles Shenzhen?

Best-rates for the Raffles Shenzhen starts from $352 per night with includes Security/Safety, Laundry, Air Conditioner, Pool, Bedding/Linens, Guest Services, Child Friendly, Internet, Parking, Balcony/Terrace, Accessibility, Restaurant, Bar, Breakfast, Kitchen, Wheelchair Accessible, Business Services, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Raffles Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Raffles Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Raffles Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Raffles Shenzhen?

Based on the information reported by the owner or manager, the Raffles Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Raffles Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Raffles Shenzhen | Hotel in Shenzhen

| 9.6 (42 Reviews) | 1 Bathroom

Hotel in Nanshan, Shenzhen

Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
Housekeeping is available on request.
Raffles Shenzhen offers 168 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Separate bathtub and shower

Eco-friendly toiletries

Bedroom

Free cribs/infant beds

Pillow-top mattress

Blackout drapes/curtains

Down comforter

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Connecting rooms available

LED light bulbs

Soundproofing

Bulk dispenser for toiletries

Energy-saving switches

Slippers

Turndown service

Free local calls

Desk

In-room massage

Individually decorated

Laptop-compatible safe

Free newspapers

Iron/ironing board

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Breakfast

3 restaurants and 2 coffee shops

1 bar

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 298 for adults and CNY 149 for children

24-hour room service

Free bottled water

Espresso maker

Minibar

Electric kettle

Parking

Free self parking on site

Electric car charging station on site

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Activities

Theme parks

Bicycle rentals

Yoga classes

Fitness center

Full-service spa

Indoor pool

Entertainment

Satellite channels

LED TV

Premium channels

General

Conference space (13455 square feet)

Free newspapers in lobby

Elevator

Reception hall

Water dispenser

Front-desk safe

Lockers available

Japanese

Chinese (Mandarin)

English

Chinese (Cantonese)

No plastic soda bottles

Romance packages available

Local artist showcase

Vegetarian dining options

Couples dining

Locally-owned & organized tours & activities

Local culture & ecosystem education

Reusable tableware only

At least 80% lighting from LEDs

Humane treatment of captive wild animals

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

Double-glazed windows

Comprehensive food waste policy

Reusable cups only

No plastic drinking straws

Biodegradable drinking straws

Comprehensive recycling policy

Smoke-free property

Guest Services

Free cribs/infant beds

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Indoor pool

Change of bedsheets (on request)

Dry cleaning service

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Change of towels (on request)

Luggage storage

Free grocery shopping service

Multilingual staff

Laundry facilities

Wedding services

24-hour front desk

Porter/bellhop

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Terrace

Spa

Spa open daily

Manicures and pedicures

Body treatments

Aromatherapy

6 treatment rooms

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Massages

Body scrubs

Facials

Policies

Check-in

Check-in time starts at 3:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 466.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 298 for adults and cny 149 for children rollaway bed fee: cny 466.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Dongwook

Aug 6, 2025 09:17:29 PM

Review Score: 10

Summary: Service, bed, food.. all were great and the view could not be better

See All Reviews

Room Arrangement

Room Info	Facilities
Metropolitan Studio Park View Room Size: 775 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 0, Ping - 22, Park view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premier Room, 1 King Bed, Sea View (and City View) Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 775, Square meters - 72, Number of bedrooms - 0, Ping - 22, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Premier King Sea View Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 60, Ping - 18, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe King Sea View Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 60, Ping - 18, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Raffles Suite Room Size: 1711 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Ping - 48, Square feet - 1711, Sea view, Square meters - 159, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Twin Sea View Room Size: 646 square feet m² 2 Twin Beds	General Square feet - 646, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 60, Ping - 18, Sea view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, Sea View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, City View (Metropolitan) Room Size: 807 square feet m² 1 King Bed	General Square meters - 75, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 807, Sea view, Ping - 23, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin City View Room Size: 646 square feet m² 2 Twin Beds	General Square feet - 646, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 60, Ping - 18, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Metropolitan Studio Bay View Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 0, Bay view, Ping - 22, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Ambassador Suite Room Size: 2809 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square meters - 261, Square feet - 2809, Number of bedrooms - 0, Sea view, Separate sitting area, Ping - 79, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe King City View Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 60, Ping - 18, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view