Is this Phoenix Resort Pyeongchang pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Phoenix Resort Pyeongchang have a swimming pool?

No, this Phoenix Resort Pyeongchang does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Resort Pyeongchang?

Best-rates for the Phoenix Resort Pyeongchang starts from $126 per night with includes Designated Smoking Area, Bedding/Linens, Fireplace/Heating, Child Friendly, Bar, Laundry, Parking, Business Services, Sports/Activities, Skiing, Spa, Restaurant, Air Conditioner, TV, Wheelchair Accessible, Balcony/Terrace, Guest Services, Kitchen, View, Accessibility, Wellness Facilities, Entertainment, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Phoenix Resort Pyeongchang a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Resort Pyeongchang wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Resort Pyeongchang is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Resort Pyeongchang?

Based on the information reported by the owner or manager, the Phoenix Resort Pyeongchang indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Resort Pyeongchang?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Phoenix Resort Pyeongchang | Hotel in Pyeongchang

| 8.0 (1001 Reviews) | 1 Bathroom

Bongpyeong Hotel | Phoenix Resort Pyeongchang

Hotel in Bongpyeong, Pyeongchang

Family-friendly slopeside fun with 7 restaurants
Enjoy direct access to the slopes and a sauna at Phoenix Resort Pyeongchang during the winter, and return in the summer for a round at the hotel's golf course.
Housekeeping is available on request.
Phoenix Resort Pyeongchang offers 756 air-conditioned accommodations with hair dryers. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters. Flat-screen televisions come with cable channels. Housekeeping is offered on request and change of towels can be requested.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Toilet paper

Towels

Hair dryer

Bedroom

Down comforter

Heating

Air conditioning

Bed sheets

Heated floors

Soundproofing

Individually furnished

Recycling

Individually decorated

Window screens

Phone

Breakfast

1 bar

Buffet breakfast available for a fee daily 7:30 AM–noon: KRW 39000 for adults and KRW 25000 for children

7 restaurants and 2 coffee shops

Refrigerator

Dining room

Dining table

Parking

Free covered self parking on site

Ski shuttle (surcharge)

Electric car charging station on site

Accessibility

Elevator

Activities

Golfing

Cave exploring

Mountain climbing

Golf course

Water park access (surcharge)

Arcade/game room

Sauna

Bowling alley

Downhill skiing

Hiking/biking trails

Karaoke

Snowboarding

Ecotours

Playground

Sledding

Spa services

Billiards/pool table

Table tennis

Fitness center

Entertainment

Cable channels

Flat-screen TV

General

Business center

Meeting rooms

Elevator

Grocery/convenience store

Reception hall

ATM/banking services

Banquet hall

English

Korean

At least 80% of food locally-sourced

Mosquito nets

Shared microwave

Designated smoking areas (fines apply)

Guest Services

Separate dining area

Grocery/convenience store

Arcade/game room

Waterslide

Separate living room

Dining table

Bowling alley

Babysitting (surcharge)

Children's club (surcharge)

Refrigerator

Laundry facilities

Playground

Soundproofed rooms

Lazy river

Housekeeping (on request)

Ski passes

Skiing lessons

Golf clubhouse

Golf lessons

Tour/ticket assistance

Golf cart

Snow sports gear

Change of towels (on request)

Luggage storage

Ski lift privileges

Golf caddy

Laundry facilities

Ski-in/ski-out access

Golf pro shop

24-hour front desk

Ski storage

Ski equipment rentals

Internet

Available in some public areas: Free WiFi

Outdoors

Picnic area

Garden

Outdoor furniture

Spa

Massage - sports

Policies

Check-in

Check-in time starts at 3:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately krw 39000 for adults and krw 25000 for children pet fee: krw 60000 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 55 lbs per pet) food and water bowls are available pets allowed for an extra charge of krw 60000 per accommodation (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the photos are representative of rooms offered and may differ from the actual room received. this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Christian

Nov 30, 2025 02:36:16 PM

Review Score: 4

Summary: Room was dirty when I arrived, I flushed toilet, used bar of soap on the counter and no towels in the room. Told the front desk and they just offered new towels and not a new room. Also booked a room in the “Tower” and was placed in what looked to be like a regular room and was not in the tower attached to the hotel. Maybe that’s just how they book things online but it’s a bit deceiving. I’ll stay at the hotel nearby next time and hopefully it’s better service. Also, like no parking, they say parking available on their site but I had to park quite the distance from the hotel. They don’t enforce who parks in their parking lot so I’m going to assume that people who aren’t guests are parking there to go skiing.

See All Reviews

Room Arrangement

Room Info	Facilities
Kakao Friends Sky Suite Room Size: 1067 square feet m² 2 Double Bed and Twin Futon	General Kitchenette, Number of bedrooms - 1, Shower only, Stovetop, Pets not allowed, Ping - 30, Number of living rooms 1, Number of bathrooms - 2, Cookware, dishware, and utensils, Square feet - 1067, Private bathroom, Square meters - 99.17, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Sky Suite Bunker Room Size: 1066 square feet m² 4 Double Beds and Twin Beds	General Bed count minimum 4, Kitchenette, Number of bedrooms - 1, Shower only, Stovetop, Pets not allowed, Ping - 30, Number of living rooms 1, Number of bathrooms - 2, Square meters - 99, Square feet - 1066, Cookware, dishware, and utensils, Private bathroom, Rainfall showerhead, Bed count maximum 4
Sky Suite Family Room Size: 1067 square feet m² 4 Double Bed, Twin Bed and Twin Futons	General Bed count minimum 4, Kitchenette, Number of bedrooms - 1, Shower only, Stovetop, Pets not allowed, Ping - 30, Number of living rooms 1, Number of bathrooms - 2, Square meters - 99, Cookware, dishware, and utensils, Square feet - 1067, Private bathroom, Rainfall showerhead, Bed count maximum 4
Sky Standard Family Room Size: 710 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 710, Kitchenette, Number of bedrooms - 1, Shower only, Stovetop, Pets not allowed, Ping - 20, Square meters - 66, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Standard Condo (20PY, Double bed or Ondol) Room Size: 710 square feet m² 1 Double Bed 1 Twin Futon Bed	General Square feet - 710, Kitchenette, Number of bedrooms - 1, Shower only, Stovetop, Pets not allowed, Number of living rooms 1, Ping - 20, Square meters - 66, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Sky Standard(Double or Twin bed randomly assigned) Room Size: 710 square feet m² 2 Double Bed and Twin Futon	General Square feet - 710, Private bathroom, Number of bedrooms - 1, Shower only, Pets not allowed, Rainfall showerhead, Number of living rooms 1, Ping - 20, Bed count minimum 2, Square meters - 66, Number of bathrooms - 1, Bed count maximum 2
Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type Room Size: 1420 square feet m² 2 Double Beds	General Private bathroom, Square feet - 1420, Separate bathtub and shower, Number of bedrooms - 2, Pets not allowed, Rainfall showerhead, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Square meters - 132, Bed count maximum 2
Euro-villa Royal Suite (50 Pyeong) Room Size: 1779 square feet m² 2 Double Bed and Twin Futon	General Ping - 50, Kitchenette, Stovetop, Pets not allowed, Number of living rooms 1, Number of bathrooms - 2, Cookware, dishware, and utensils, Private bathroom, Separate bathtub and shower, Number of bedrooms - 3, Square feet - 1779, Rainfall showerhead, Bed count minimum 2, Square meters - 165, Bed count maximum 2
[Sledding for Two Package] Standard Room 66 sqm + Snow Village Admission (2) + Gondola Ride (2) Room Size: m² 1 Double Bed 1 Twin Futon Bed	General Cookware, dishware, and utensils, Private bathroom, Kitchenette, Number of bedrooms - 1, Stovetop, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
[Ski for Two Package] Standard Room 66sqm + Ski Lift & Rental 4 Hours for 2 Room Size: m² 1 Double Bed 1 Twin Futon Bed	General Cookware, dishware, and utensils, Private bathroom, Kitchenette, Number of bedrooms - 1, Stovetop, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
[Pet Friendly] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type Room Size: 1420 square feet m² 2 Double Beds	General Pet-friendly room, Private bathroom, Square feet - 1420, Separate bathtub and shower, Number of bedrooms - 2, Rainfall showerhead, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Square meters - 132, Bed count maximum 2
Sky Suite_Randomly assigned A or B Type Room Size: 1067 square feet m² 2 Double Bed and Twin Futon	General Square feet - 1067, Private bathroom, Number of bedrooms - 1, Shower only, Pets not allowed, Rainfall showerhead, Ping - 30, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Square meters - 99, Bed count maximum 2
[Pingu Pass for Three] Standard Room 66sqm + Pingu Pass (3): Snow Village Admission + Merch x3 Room Size: m² 1 Double Bed 1 Twin Futon Bed	General Cookware, dishware, and utensils, Private bathroom, Kitchenette, Number of bedrooms - 1, Stovetop, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Suite Condo (30 pyeong) Room Size: 1067 square feet m² 2 Double Bed and Twin Futon	General Kitchenette, Number of bedrooms - 2, Shower only, Stovetop, Pets not allowed, Ping - 30, Number of living rooms 1, Number of bathrooms - 2, Square meters - 99, Cookware, dishware, and utensils, Square feet - 1067, Private bathroom, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Standard Condo (Pet Friendly Room,Double bed or Ondol) Room Size: 710 square feet m² 1 Double Bed	General Pet-friendly room, Square feet - 710, Kitchenette, Number of bedrooms - 1, Shower only, Stovetop, Number of living rooms 1, Square meters - 66, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Ping - 19.95
Euro-villa Royal (40 Pyeong) Room Size: 1420 square feet m² 2 Double Bed and Twin Futon	General Kitchenette, Number of bedrooms - 2, Stovetop, Pets not allowed, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Cookware, dishware, and utensils, Private bathroom, Square feet - 1420, Separate bathtub and shower, Rainfall showerhead, Bed count minimum 2, Square meters - 132, Bed count maximum 2
[Sledding for Three Package] Standard Room 66 sqm + Snow Village Admission (3) + Gondola Ride (3) Room Size: m² 1 Double Bed 1 Twin Futon Bed	General Cookware, dishware, and utensils, Private bathroom, Kitchenette, Number of bedrooms - 1, Stovetop, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Kakao Friends Sky Standard Room Size: 712 square feet m² 2 Double Beds	General Square feet - 712, Kitchenette, Number of bedrooms - 1, Shower only, Stovetop, Pets not allowed, Number of living rooms 1, Ping - 20, Square meters - 66.11, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
[Family Luxury] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type Room Size: 1420 square feet m² 2 Double Beds	General Private bathroom, Square feet - 1420, Separate bathtub and shower, Number of bedrooms - 2, Pets not allowed, Rainfall showerhead, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Square meters - 132, Bed count maximum 2
[Ski for Two Package] Sky Standard Room 66sqm + Ski Lift & Rental 4 Hours for 2 Room Size: m² 2 Double Bed and Twin Futon	General Private bathroom, Number of bedrooms - 1, Number of living rooms 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
[Pingu Pass for Two] Standard Room 66sqm + Pingu Pass (2): Snow Village Admission + Merch x3 Room Size: m² 1 Double Bed 1 Twin Futon Bed	General Cookware, dishware, and utensils, Private bathroom, Kitchenette, Number of bedrooms - 1, Stovetop, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1