Is this Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel?

Check-in time for Phoenix Hotel starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel have a swimming pool?

Yes, this Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel?

Best-rates for the Phoenix Hotel starts from $258 per night with includes Transportation/Shuttle, Skiing, Spa, Child Friendly, Laundry, Parking, Accessibility, Sports/Activities, Bedding/Linens, Entertainment, Breakfast, Internet, Kitchen, Pool, Security/Safety, Bar, Toiletries, Guest Services, TV, Wellness Facilities, Fireplace/Heating, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel?

Based on the information reported by the owner or manager, the Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Phoenix Hotel | Hotel in Hakuba

| 9.6 (5 Reviews) | 1 Bathroom

Hotel in Happo, Hakuba

Mountain ski retreat with restaurant and bar/lounge
Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Phoenix Hotel offers 12 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Free toiletries

Soap

Toothbrush and toothpaste

Towels

Shampoo

Bidet

Bedroom

Heating

Bed sheets

Guidebooks/recommendations

Tatami (woven mat floors)

Slippers

Laundry detergent

Phone

Restaurant dining guide

Local maps

Breakfast

Free continental breakfast available daily 7 AM–9:00 AM

1 bar

1 restaurant

Coffee/tea maker

Free tea bags/instant coffee

Refrigerator

Electric kettle

Parking

Free offsite parking within 1640 ft; reservations required

Train station shuttle on request, at scheduled times

Onsite parking available only on request

Free uncovered self parking on site

Free ski shuttle

Free roundtrip train station shuttle from 7:00 AM - 10:00 PM

Free bus station shuttle

Accessibility

This property does not have elevators

Activities

Outlet shopping

Ski area

Ski lifts

Parasailing

Fishing

Kayaking

Mountain biking

Hiking/biking trails

Health/beauty spa

Skiing lessons

Ski runs

Mountain climbing

Swimming

Ecotours

Snow tubing

Hot springs

Snowmobiling

Rafting

Boat tours

Snowboarding

Rock climbing

Skiing

Snowshoeing

Ski equipment rentals

Bicycle tour information

Sauna

Entertainment

Flat-screen TV

General

Front-desk safe

Vending machine

Lockers available

Italian

English

French

Japanese

Books

Fireplace in lobby

Games

Smoke-free property

Guest Services

Laundry facilities

Children's games

Refrigerator

Ski storage

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Front desk (limited hours)

Concierge services

Luggage storage

Ski passes

Multilingual staff

Snow sports gear

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa

Indoor public bath (no minerals)

Yukata (Japanese robe)

Policies

Check-in

Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Martin

Jan 30, 2025 12:19:46 PM

Review Score: 10

Summary: Transport options were amazing and the Phoenix van drivers were great at getting us to/from the other Hakuba Hospitality Group restaurants and to/from the ski fields. Taxi service in Hakuba is spotty at best, so the vans are a life saver.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Twin Room (Triple Room) Room Size: m² 2 Twin Futons Bed	General Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room (Western-Japanese Room) Room Size: m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Superior Single Room Room Size: m² 1 Twin Futon Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin Room Room Size: m² 2 Twin Futons Bed	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2