Is this Mandarin Oriental, Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mandarin Oriental, Shenzhen have a swimming pool?

Yes, this Mandarin Oriental, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Shenzhen?

Best-rates for the Mandarin Oriental, Shenzhen starts from $442 per night with includes Pool, Guest Services, Breakfast, Child Friendly, Internet, Accessibility, Security/Safety, Restaurant, Air Conditioner, Parking, Spa, Bar, Toiletries, Kitchen, Laundry, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental, Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Shenzhen?

Based on the information reported by the owner or manager, the Mandarin Oriental, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental, Shenzhen | Hotel in Shenzhen

| 9.6 (23 Reviews) | 1 Bathroom

Futian Hotel | Mandarin Oriental, Shenzhen

Hotel in Futian, Shenzhen

Luxury hotel with 8 restaurants connected to the convention center in Shenzhen
Along with 8 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Hair dryer

Designer toiletries

Separate bathtub and shower

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Desk

Iron/ironing board

Electrical adapters/chargers

Desk chair

Slippers

Phone

Turndown service

Laptop-friendly workspace

Safe

Soundproofing

Breakfast

8 restaurants and 1 coffee shop/cafe

Self-serve breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 308 for adults and CNY 154 for children

1 bar

Free tea bags/instant coffee

Electric kettle

Coffee/tea maker

Minibar

Free bottled water

Parking

Free secured self parking on site

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Activities

Theme parks

Shopping mall

Indoor pool

Full-service spa

Fitness center

Entertainment

Digital channels

55-inch flat-screen TV

General

Meeting rooms - 10

Banquet hall

Front-desk safe

Reception hall

Elevator

Chinese (Mandarin)

Chinese (Cantonese)

English

Smoke-free property

Guest Services

Laundry facilities

Soundproofed rooms

Indoor pool

Luggage storage

Turndown service

Concierge services

24-hour front desk

Wedding services

Change of bedsheets (on request)

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Spa

Massages

Massage/treatment rooms

7 treatment rooms

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: noon late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for self-serve breakfast: approximately cny 308 for adults and cny 154 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Sheung Tung Julie

Aug 9, 2025 06:42:27 PM

Review Score: 10

Summary: It’s a fantastic stay at MO Shenzhen

See All Reviews

Room Arrangement

Room Info	Facilities
Club Skyline View King Room Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Private bathroom, Number of bedrooms - 0, Square meters - 70, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Premier View Twin Room Room Size: 818 square feet m² 2 Twin Beds	General Square meters - 76, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 818, Ping - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe View Suite Room Size: 1227 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 1227, Ping - 34, Square meters - 114, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Oriental Suite Room Size: 2045 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 2045, Private bathroom, Square meters - 190, Number of bedrooms - 1, Ping - 57, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Club Skyline View Twin Room Room Size: 818 square feet m² 2 Twin Beds	General Square meters - 76, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 818, Ping - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Mandarin Suite Room Size: 2045 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 2045, Private bathroom, Square meters - 190, Number of bedrooms - 1, Ping - 57, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Skyline View Suite Room Size: 1227 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Square feet - 1227, Ping - 34, Square meters - 114, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite Room Size: 4306 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 400, Number of bedrooms - 1, Ping - 121, Square feet - 4306, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Deluxe Room, 1 King Bed Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 603, Ping - 17, Wheelchair accessible, Bed count minimum 1, Square meters - 56, Lowered locks/deadbolt, Bed count maximum 1, Number of bathrooms - 1
Premier View King Room Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Private bathroom, Number of bedrooms - 0, Square meters - 70, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Twin Room (Skyline View) Room Size: 678 square feet m² 2 Twin Beds	General Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Private bathroom, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2