Louis Kienne Serviced Residences | Hotel in Singapore

| 8.8 (350 Reviews) | 1 Bathroom

Singapore River Hotel | Louis Kienne Serviced Residences

Hotel in Singapore River, Singapore

An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, coffee/tea in a common area, and concierge services.
Weekly housekeeping is available.
Louis Kienne Serviced Residences offers 96 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and bidets.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome.

Payment Policy

Early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

QIANYUN

Jun 10, 2026 08:47:23 PM

Review Score: 4

Summary: I am extremely disappointed with this hotel. Our reservation clearly stated that the room was booked for 3 adults and 2 children (aged 9 and 12). However, upon arrival, the hotel only provided two queen beds and did not set up the sofa bed for us. As a result, it is impossible for five people to sleep comfortably in the room. We requested that the hotel set up the sofa bed, but were told that although the room is advertised as accommodating up to six guests, but only two beds are provided. If we wanted to use the sofa bed, we would have to pay an additional charge. This is highly unfair and misleading. We booked the room based on the information provided and expected suitable sleeping arrangements for all five guests included in the reservation. Instead, we were asked to pay extra for a bed that was necessary to accommodate the number of guests already specified in our booking. We feel deceived by this arrangement and are very dissatisfied with our experience. I never imagined that I would encounter such a situation in Singapore, a country renowned for its world-class tourism industry and high standards of hospitality. This experience has been extremely disappointing. If necessary, I will not hesitate to escalate this matter and submit a formal complaint to the relevant Singapore tourism authorities, as I believe this treatment is misleading and unacceptable.

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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Louis Kienne Serviced Residences has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Louis Kienne Serviced Residences starts from $685 per night with includes TV, Bedding/Linens, Wellness Facilities, Child Friendly, Air Conditioner, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Sports/Activities, Internet, Kitchen, Laundry, Pool, Toiletries, Guest Services, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Louis Kienne Serviced Residences is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Louis Kienne Serviced Residences indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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