Is this Tianhe hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tianhe hotel have a swimming pool?

No, this Tianhe hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tianhe hotel?

Best-rates for the Tianhe hotel starts from $271 per night with includes Accessibility, Sports/Activities, Spa, Fireplace/Heating, Bar, Child Friendly, Internet, Kitchen, Bedding/Linens, Wellness Facilities, Restaurant, Guest Services, Breakfast, Parking, Designated Smoking Area, Business Services, Air Conditioner, Wheelchair Accessible, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tianhe hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tianhe hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tianhe hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tianhe hotel?

Based on the information reported by the owner or manager, the Tianhe hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tianhe hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kaiser Hotel Guangzhou Gangding Metro | Hotel in Guangzhou

| 8.6 (15 Reviews) | 1 Bathroom

Tianhe Hotel | Kaiser Hotel Guangzhou Gangding Metro

Hotel in Tianhe, Guangzhou

Luxury hotel with free breakfast connected to a shopping center in Guangzhou
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Kaiser Hotel Guangzhou Gangding Metro offers 100 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Beds feature down comforters. A pillow menu is available. LED televisions come with cable channels and pay movies. Bathrooms include slippers, hair dryers, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Private bathroom

Soap

Toilet paper

Towels

Bedroom

Bed sheets

Air conditioning

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

Heating

Down comforter

Laptop-friendly workspace

Soundproofing

Turndown service

Iron/ironing board (on request)

Phone

Window screens

Children's slippers

Slippers

Desk

Breakfast

1 bar

1 restaurant and 1 coffee shop/cafe

Free self-serve breakfast available daily 7:00 AM–10:00 AM

Free minibar (some items)

Electric kettle

Free tea bags/instant coffee

Local meal delivery service

Free bottled water

Mini-fridge

Champagne service

Parking

Airport shuttle at scheduled times, on request

Wheelchair-accessible parking and van parking available

24-hour pick-up airport shuttle (surcharge)

Free self parking on site

Onsite parking options include a garage

Height restrictions apply for onsite parking

Electric car charging station on site

Accessibility

Elevator

Roll-in shower width (inches): 43

Handrails in stairways

Stair-free path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk height (inches): 43

Wheelchair-width doorways

Toilet grab bar height (inches): 31

Wheelchair-accessible public washroom

Roll-in shower

Elevator door width (inches): 55

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in hallways

Wheelchair-accessible lounge

Grab bar near toilet

Well-lit path to entrance

Height-adjustable showerhead

Hand-held showerhead

Wheelchair-accessible parking

Wheelchair-accessible spa

Magnifying mirror

Stairway handrail height (inches): 39

20 on-site accessible parking spaces

Wheelchair-accessible registration desk

Hallway handrail height (inches): 39

Wheelchair-accessible path of travel

Wheelchair-accessible fitness center

Portable shower seat

Transfer shower

Wheelchair-accessible business center

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible doorway width (inches): 43

In-room accessibility

Wheelchair-accessible restaurant

Activities

Casino

Outlet shopping

Mountain biking

Hiking/biking trails

Bicycle rentals

Theme parks

Health/beauty spa

Bicycle tour information

Designer stores

Electric bike charging stations

Spa services

Private picnics

Bike shuttle

Bike parking

Bike repair services

Shopping mall

Bike storage

Entertainment

Pay movies

LED TV

Cable channels

General

Conference center (5382 square feet of space)

Meeting rooms - 5

24-hour business center

ATM/banking services

Elevator

Grocery/convenience store

Vending machine

English

Chinese (Mandarin)

Chinese (Cantonese)

Designated smoking areas

Couples dining

Romance packages available

Guest Services

Laundry facilities

Soundproofed rooms

Snack bar/deli

Mini-fridge

Grocery/convenience store

Tour/ticket assistance

Porter/bellhop

Laundry facilities

Turndown service

Luggage storage

Dry cleaning service

24-hour front desk

Daily housekeeping

Concierge services

Change of bedsheets (on request)

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Spa

Manicures and pedicures

Turkish bath/hammam

Massage - Thai

Body scrubs

Hydrotherapy

Massage - sports

Thalassotherapy

10 treatment rooms

Body wraps

Ayurvedic treatments

Aromatherapy

Massage - prenatal

Body treatments

Massage - hot stone

Facials

Massage - Swedish

Massage - deep-tissue

Massage/treatment rooms

Reflexology

Detox wraps

Couples treatment room(s)

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 15

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: cny 500 per vehicle (maximum occupancy 4) airport shuttle fee per child: cny 500 (up to 18 years old) credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay, apple pay, mi-pay, baidu wallet, huawei pay, tap & go, unionpay quickpass, lazada, mobilepay, and masterpass special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Kai

Nov 13, 2025 06:47:40 PM

Review Score: 8

Summary: The room clean & spacious, amenities are very nice, staff are very friendly.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Twin Room, City View Room Size: 344.4 square feet m² 2 Double Beds	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 9.7, Square feet - 344.4, Bed count minimum 2, City view, Bed count maximum 2
Premier Suite, City View Room Size: 1614.6 square feet m² 1 King Bed	General Balcony or patio, Square meters - 150, Square feet - 1614.6, Separate bathtub and shower, Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, City view, Ping - 45.4
Superior Double Room, City View Room Size: 279.9 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 279.9, Shower only, Square meters - 26, Ping - 7.9, Bed count minimum 1, Bed count maximum 1, City view
Executive Double Room, City View Room Size: 376.7 square feet m² 1 King Bed	General Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 0, Ping - 10.6, Square feet - 376.7, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Business Suite, City View Room Size: 645.8 square feet m² 1 King Bed	General Balcony or patio, Square meters - 60, Number of bedrooms - 1, Shower only, Ping - 18.1, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 645.8, City view
Executive Twin Room, City View Room Size: 376.7 square feet m² 1 Large Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.6, Shower only, Square feet - 376.7, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Comfort Double Room, City View Room Size: 236.8 square feet m² 1 King Bed	General Square feet - 236.8, Number of living rooms 0, Number of bedrooms - 0, Shower only, Bed count minimum 1, Ping - 6.7, Bed count maximum 1, Square meters - 22, City view
Luxury Double Room, City View Room Size: 301.4 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 301.4, Number of bedrooms - 0, Square meters - 28, Shower only, Bed count minimum 1, Ping - 8.5, Bed count maximum 1, City view
Business Double Room, City View Room Size: 376.7 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.6, Shower only, Square feet - 376.7, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Family Suite, City View Room Size: 592.0 square feet m² 1 King Bed	General Ping - 16.6, Number of bedrooms - 1, Shower only, Square feet - 592.0, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square meters - 55, City view
Luxury Twin Room, City View Room Size: 376.7 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.6, Shower only, Square feet - 376.7, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Luxury Suite, City View Room Size: 538.2 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Square meters - 50, Separate bathtub and shower, Number of bedrooms - 1, Ping - 15.1, Square feet - 538.2, Bed count minimum 1, Bed count maximum 1, City view