Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN | Hotel in Tokyo

| 9.6 (346 Reviews) |  1 Bathroom
Kioi Hotel | Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Hotel in Kioi, Tokyo

Luxury hotel with 20 restaurants connected to a shopping center in Tokyo
20 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 6 bars/lounges, a health club, and 10 coffee shops/cafes.
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers 87 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 20
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: jpy 3600 per person (one-way) airport shuttle fee per child: jpy 1800 (one-way), (from 6 to 12 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Children age 3 and younger must share existing bedding with an adult. extra beds are not available for children. children under 12 years old are allowed in the executive lounge until 5:30 pm. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests have access to the onsite health club (the golden spa new otani) at no charge. the health club offers a gym, indoor pool, and sauna. guests must be 18 years old to access this facility. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Pauline
Oct 6, 2025 02:15:02 PM
Review Score:   10
Summary: From the moment we arrived at Executive House ZEN, I felt I was stepping into something exceptional. The calm, elegant design of the lounge and rooms immediately set a tone of luxury and tranquility,exactly what you’d hope for in an upscale Hotel. The suite itself was spacious, with a king-size bed, plush amenities, and lovely views over Tokyo’s cityscape and gardens. The bathroom felt more like a spa retreat,refined touches, high-quality toiletries like Salvatore Ferragamo, and a bathtub that invites you to linger. Service throughout was outstanding. Staff were attentive, warm and professional. Having a dedicated concierge, exclusive check-in/check-out, and access to the ZEN lounge with food/drinks and breathtaking views made the stay feel pampered. The location is another highlight set in Chiyoda with proximity to landmarks like the Imperial Palace and elegant gardens. Yet despite being in the heart of the city, there’s a serene feeling thanks to the 400-year-old Japanese garden on the property. It gives you a sense of escape without sacrificing access to what Tokyo has to offer. If I were to find minor downsides, I’d say some of the non-ZEN common areas feel a bit dated compared with the refined ZEN parts. And though the food is generally very good, a couple of dining out experiences were poor.
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