Is this Heng Ann Guest House pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Heng Ann Guest House have a swimming pool?

No, this Heng Ann Guest House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Heng Ann Guest House a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heng Ann Guest House wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heng Ann Guest House has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heng Ann Guest House?

Based on the information reported by the owner or manager, the Heng Ann Guest House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heng Ann Guest House?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Heng Ann Guest House | Hotel in Malacca City

9.6 (4 Reviews) | 1 Bathroom

Malacca City Hotel | Heng Ann Guest House

Hotel in Malacca City

Hotel with free parking, near Jonker Street Night Market
Free self parking, free WiFi in public areas, and a banquet hall are available at this smoke-free hotel. Other amenities include a vending machine.
Housekeeping is available on request.
Heng Ann Guest House offers 15 air-conditioned accommodations with complimentary bottled water and slippers. This Malacca City hotel provides complimentary wireless Internet access. Bathrooms include showers and bidets. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and hair dryers can be requested.

Amenities

Air Conditioner

Parking

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Child Friendly

Internet

Facility Overview

Bathrooms

Toilet paper

Towels

Hair dryer (on request)

Shampoo

Bidet

Shower

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning

Soundproofing

Mobile key entry

Slippers

Desk

Laptop-friendly workspace

Breakfast

Free bottled water

Parking

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Hardwood flooring in room

General

Banquet hall

Vending machine

Chinese (Cantonese)

English

Malay

Chinese (Mandarin)

Smoke-free property

Guest Services

Soundproofed rooms

Housekeeping (on request)

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for myr 30.0 per day. cribs (infant beds) are not available.

Payment Policy

Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: myr 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Tomos

Jul 29, 2025 02:13:27 PM

Review Score: 10

Summary: Lovely convenient self-service property. Refreshments fridge and free water available 24/7, easy check in and check out. It is walkable for those who enjoy walking. About a 20 minute work into the very centre of Dutch Malacca. It is also a pretty walk past part of Little India and several good places to eat, so it doesn't feel like 20 minutes. There is also a Chinese cultural temple upstairs which is worth a look. The room itself was spacious and had a small balcony. Bathroom had plenty of room and a nice shower with a heater.

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Room Arrangement

Room Info	Facilities
Deluxe Double Room, Balcony Room Size: 129 square feet m² 1 Queen Bed	General Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Satellite TV service, Wheelchair accessible, Square meters - 12, Number of bathrooms - 1, Balcony or patio, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Balcony, Television, Bed count minimum 1, Bed count maximum 1, City view
Family Room, Balcony Room Size: m² 3 Large Twin Beds and Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 3, Wheelchair accessible, City view, Number of bathrooms - 1, Bed count minimum 3
Basic Twin Room Room Size: 138 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square feet - 138, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, Shared outdoor bathroom, Square meters - 13, Shared bathroom, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Twin Room, Balcony Room Size: 237 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Satellite TV service, Square meters - 22, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Television, Bed count minimum 2, City view, Bed count maximum 2
Triple Room, Balcony Room Size: 249 square feet m² 3 Large Twin Beds	General Square feet - 249, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Balcony, Bed count maximum 3, Square meters - 23, City view, Number of bathrooms - 1, Bed count minimum 3
Deluxe Family room Room Size: 377 square feet m² 2 Queen Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Square feet - 377, Satellite TV service, Extra bed count 1, Square meters - 36.4, Number of bathrooms - 1, Private bathroom, Wardrobe or closet, Television, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Triple Room, Balcony Room Size: 249 square feet m² 2 Large Twin Bed and Queen Bed	General Square feet - 249, Bidet, Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Satellite TV service, Square meters - 23, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Balcony, Television, Bed count minimum 2, City view, Bed count maximum 2
Family Suite Room Size: 375 square feet m² 5 Double Beds and Twin Beds	General Number of living rooms 0, Bed count minimum 5, Number of bedrooms - 1, Ping - 11, Square meters - 35, Satellite TV service, Square feet - 375, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Bed count maximum 5, Television, City view