Is this Chateau Star River Guangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Chateau Star River Guangzhou have a swimming pool?

Yes, this Chateau Star River Guangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chateau Star River Guangzhou?

Best-rates for the Chateau Star River Guangzhou starts from $122 per night with includes Bar, Internet, Laundry, Parking, Bedding/Linens, Spa, Restaurant, Accessibility, Sports/Activities, Wellness Facilities, Entertainment, Air Conditioner, Pool, Designated Smoking Area, Balcony/Terrace, Child Friendly, TV, Transportation/Shuttle, Guest Services, Kitchen, Wheelchair Accessible, Business Services, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chateau Star River Guangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chateau Star River Guangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chateau Star River Guangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chateau Star River Guangzhou?

Based on the information reported by the owner or manager, the Chateau Star River Guangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chateau Star River Guangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Chateau Star River Guangzhou | Hotel in Guangzhou

| 8.4 (192 Reviews) | 1 Bathroom

Panyu Hotel | Chateau Star River Guangzhou

Hotel in Panyu, Guangzhou

Luxury hotel with 2 restaurants connected to the convention center in Guangzhou
2 restaurants, an indoor pool, and a health club are available at this hotel. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Chateau Star River Guangzhou offers 304 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts, an indoor tennis court, and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Designer toiletries

Bathrobes

Private bathroom

Separate bathtub and shower

Towels

Hair dryer

Bedroom

Heating (climate-controlled)

Down comforter

Bed sheets

Premium bedding

Air conditioning (climate-controlled)

Connecting rooms available

Soundproofing

Free local calls

Iron/ironing board

Phone

Desk

Laptop-compatible safe

Breakfast

24-hour room service

Buffet breakfast available for a fee daily 6 AM–10 AM: CNY 228 for adults and CNY 114 for children

Coffee/tea in common area(s)

2 restaurants and 1 coffee shop/cafe

1 bar

Free bottled water

Minibar

Electric kettle

Coffee/tea maker

Parking

Casino shuttle (surcharge)

Limited onsite parking

Roundtrip train station shuttle (surcharge)

Airport shuttle on request

Height restrictions apply for onsite parking

Area shuttle

Limo/town car service

Free theme park shuttle

Roundtrip airport shuttle (surcharge) from 7 AM - 10:30 AM

Free self parking on site

Accessibility

Elevator

Wheelchair-accessible path of travel

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Activities

Theme parks

Indoor tennis court

3 outdoor tennis courts

Indoor pool

Sauna

Health club

Shopping

Seasonal outdoor pool

Entertainment

40-inch LCD TV

Cable channels

Pay movies

General

Business center

Meeting rooms

Conference center

Vending machine

Elevator

Reception hall

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

ATM/banking services

Banquet hall

Chinese (Mandarin)

English

Designated smoking areas

Guest Services

Laundry facilities

Snack bar/deli

Soundproofed rooms

Indoor pool

Grocery/convenience store

Free theme park shuttle

Seasonal outdoor pool

Laundry facilities

Dry cleaning service

Wedding services

Concierge services

Hair salon

Luggage storage

Tour/ticket assistance

Porter/bellhop

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 350.0 per day.

Payment Policy

Fee for buffet breakfast: approximately cny 228 for adults and cny 114 for children airport shuttle fee: cny 800 per vehicle (one-way) airport shuttle fee per child: cny 800 (one-way) rollaway bed fee: cny 350.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kim

Jan 17, 2025 12:40:45 PM

Review Score: 4

Summary: No restaurant in hotel avaliable 15:00. They sent me in a Taxi 20min to find food, I had to pay for taxi. There is absolutely no restaurant in the surrounding i walked several km. There is nothing to do like bar or cafe. The pool outside was closed off-season. The sauna was not working, the steam room had a strange smell. I got a room against the street, I guess if you got river it would have been nice. You could not reach the top floor by som reason.

See All Reviews

Room Arrangement

Room Info	Facilities
Castle King Room, River view Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, River view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Castle Suite Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Number of bedrooms - 0, Ping - 24.2, Square feet - 861, Extra bed count 1, Free cribs/infant beds, Square meters - 80, Espresso maker, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room City View, 2 Twin Beds Room Size: 592 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Balcony or patio, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 592, Ping - 16.64, Extra bed count 1, Bed count minimum 2, Square meters - 55, City view, Free cribs/infant beds, Bed count maximum 2
Deluxe Room City View Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Hair dryer, Number of bedrooms - 0, Coffee/tea maker, Pillow menu, Square feet - 592, Extra bed count 1, Square meters - 55, Free cribs/infant beds, Balcony or patio, Turndown service, Slippers, Ping - 16.64, Bed count minimum 1, Bed count maximum 1, City view
Castle Twin Room, River view Room Size: m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, River view, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Chateau River View Room Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Hair dryer, Number of bedrooms - 1, Ping - 18.15, Coffee/tea maker, River view, Pillow menu, Designer toiletries, Extra bed count 1, Free cribs/infant beds, Square meters - 60, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 1
Deluxe King Room River View Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, River view, Square feet - 592, Ping - 16.64, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, Free cribs/infant beds
Executive Room City view Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Hair dryer, Number of bedrooms - 0, Coffee/tea maker, Pillow menu, Designer toiletries, Square feet - 592, Extra bed count 1, Square meters - 55, Free cribs/infant beds, Balcony or patio, Slippers, Ping - 16.64, Bed count minimum 1, Bed count maximum 1, City view
Executive Room River View Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Deluxe Room River View Room Size: m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2