Is this Valladolid hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Valladolid hotel?

Check-in time for Valladolid hotel starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Valladolid hotel have a swimming pool?

Yes, this Valladolid hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Valladolid hotel?

Best-rates for the Valladolid hotel starts from $137 per night with includes TV, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Pool, Parking, Balcony/Terrace, Business Services, Guest Services, Breakfast, Child Friendly, Air Conditioner, Restaurant, Wellness Facilities, Toiletries, Entertainment, Internet, Laundry, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Valladolid hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Valladolid hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Valladolid hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Valladolid hotel?

Based on the information reported by the owner or manager, the Valladolid hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Valladolid hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

AC Hotel Palacio de Santa Ana by Marriott | Hotel in Arroyo de la Encomienda

| 8.6 (207 Reviews) | 1 Bathroom

Valladolid Hotel | AC Hotel Palacio de Santa Ana by Marriott

Hotel in Valladolid, Arroyo de la Encomienda

Luxury hotel with an indoor pool and a restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Housekeeping is available on request.
AC Hotel Palacio de Santa Ana by Marriott offers 98 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Bidet

Hair dryer

Shower/tub combination

Towels

Private bathroom

Bedroom

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Bed sheets

Air conditioning (climate-controlled)

Phone

Soundproofing

Desk

Water-efficient showers only

Energy-saving switches

Breakfast

Buffet breakfast available for a fee weekends 7:00 AM–10:00 AM: EUR 18.70 per person

1 bar

24-hour room service

1 restaurant

Minibar

Parking

Limited onsite parking

Wheelchair-accessible parking available

Free self parking on site

Electric car charging station on site

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible public washroom

Front entrance ramp

Magnifying mirror

Elevator

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Wheelchair-accessible parking

Elevator door width (inches): 31

Wheelchair-accessible lounge

Wheelchair-accessible business center

Wheelchair accessible (may have limitations)

2 on-site accessible parking spaces

Wheelchair-accessible fitness center

Activities

Golfing

Fitness center

Indoor pool

Entertainment

Flat-screen TV

General

Conference space (13293 square feet)

Meeting rooms

Business center

Banquet hall

Front-desk safe

Free newspapers in lobby

Elevator

English

French

Spanish

Vegan dining options

Smoke-free property

Vegetarian dining options

Guest Services

Free cribs/infant beds

Indoor pool

Rollaway/extra beds (surcharge)

Soundproofed rooms

Laundry facilities

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Laundry facilities

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Picnic area

Policies

Check-in

Check-in start time: noon; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for eur 40.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 18.70 per person rollaway bed fee: eur 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Manuel

Dec 30, 2025 12:36:38 AM

Review Score: 4

Summary: Unfortunately we were given two rooms adjacent to the staff entrance. Staff were arriving from 5am and continuously pressing the electronic buzzer which was way too loud and could be heard from our rooms. To make matters worse some of the staff would hold loud conversations impeding a good nights sleep. The staff attitude when we complained was one of indifference and they also confirmed that other guests had complained in the past. Knowing there is a problem and not doing anything about it demonstrates a lack of professionalism. On another note, we ate at the hotel restaurant and the food was terrible and small portions. To be honest I found that the quality of the food was well below standards and overpriced. Rooms were looking a bit dated and dusty, but comfortable. The hotel itself is quite beautiful and striking as this used to be a monastery of sorts… Personally I wouldn’t stay here again because of our experience.

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Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2